{"contact.refund-tax.email":"E-mail","contact.klmcares.personal_data-gender":"Gender","contact.klmcares.dropzone.file-upload.maximum-file":"You can upload maximum 6 files. Please try again.","contact.gdpr.please-note.contact.link":"Contact us","contact.saphir.trip_airport-arrival":"Arrival city","contact.klmcares.dropzone.file-upload.oversize-file":"Your files must not exceed 3 MB. Please try again.","contact.saphir.assistance_blind":"I have a visual impairment","contact.gdpr.title":"Exercise your data rights","contact.gdpr.please-note":"Please note:","contact.klmcares.assistance_notinlist":"I require mobility assistance that is not listed above","contact.gdpr.submit.error":"Sorry, something went wrong. Please try again later.","contact.gdpr.your-request.access-data.calls":"Recordings of calls with the KLM Contact Centre","contact.klmcares.dropzone.file-upload.instructions":"Drop your files here or browse files on your computer","contact.saphir.main-display-title":"KLM CARES health and assistance request","contact.klmcares.personal_data-phone":"Phone number","contact.klmcares.assistance_oxy-personal":"I want KLM to provide a supplemental oxygen device","contact.klmcares.saphircard-member":"I have a Frequent Traveller Medical Card (FREMEC)","contact.saphir.personal_datas-firstname":"First name","contact.stepper.step_three":"Solutions","contact.saphir.trip_PNR-number":"Booking code","contact.saphir.message_counter":"0/500","contact.gdpr.your-request.title":"Your request","contact.klmcares.button_continue":"Continue","contact.saphir.personal_datas-loyalty-programm-button":"Add a frequent flyer account","contact.saphir.trip_PNR-number-placeholder":"ABC123","contact.klmcares.personal_data-email-address":"E-mail address","contact.dropzone.file-upload.remove-file":"Remove","contact.pwd.form.page_title":"Accessibility feedback form","contact.gdpr.personal-details.last-name":"Last name","contact.klmcares.assistance_loan-wch-nostrairs":"I can walk short distances but can't climb stairs","contact.gdpr.your-request.access-data.claims.specific.claim-nb.error":"Please enter a valid request reference number with at least 3 characters (e.g. C-123456 or 1234567890123)","contact.refund-tax.mail.customer.description_2":"Thank you for submitting your refund request.","contact.refund-tax.mail.customer.description_3":"We are committed to processing your refund as quickly as possible.","contact.refund-tax.mail.customer.description_1":"Dear {{name}},","contact.saphir.assistance_oxy-provided":"I have my own supplemental oxygen","contact.phone.opening-hours.text":"{{startTime}} - {{endTime}}","contact.common.required-field":"This field is required","contact.pwd.form.intro_txt":"Do you have feedback or a concern about your recent trip? Please fill out the form below to share your thoughts and issues. If you’d like a response, please make sure to check the box.","contact.klmcares.trip_flightnumber-placeholder":"KL701","contact.saphir.send_OK":"Form submitted!","contact.gdpr.your-request.correct-data.description1":"You can request a correction to any inaccurate or incomplete personal data.","contact.error.contact":"Sorry, there's been a technical error. Please try again later.","contact.gdpr.your-request.correct-data.description2":"You can change certain information yourself by logging in to your account. If you need help changing your details, please specify what exactly you want to change and include your current and new details.","contact.saphir.personal_datas-lastname":"Last name","contact.refund-tax.notification.link":"Review the conditions","contact.saphir.personal_datas-title":"Personal information","contact.saphir.trip_flightnumber-placeholder":"KL701","contact.saphir.assistance_deaf":"I have a hearing impairment","contact.klmcares.trip_airport-departure":"Departure city","contact.refund-tax.request_ok":"Your request has been successfully submitted.","contact.common.email.error":"Please enter a valid e-mail address","contact.klmcares.personal_data-gender.male":"Male","contact.a11y.topic.title-step_one":"Please select the category that applies to your question or situation.","contact.country.placeholder":"Select a country or region","contact.dropzone.file-upload.oversize-file":"Your files must not exceed 3 MB. Please try again.","contact.klmcares.send_OK":"Form submitted!","contact.klmcares.assistance_personal-wch-batt3":"I have a lithium battery-powered wheelchair","contact.klmcares.assistance_personal-wch-batt2":"I have a wet-cell battery-powered wheelchair","contact.klmcares.assistance_dog":"I'll travel with a trained service dog","contact.klmcares.assistance_personal-wch-batt1":"I have a dry-cell battery-powered wheelchair","contact.saphir.trip.title":"Your trip","contact.gdpr.your-request.email-customer.subject":"Your data subject request","contact.klmcares.assistance_dog-psy-usa":"I have a psychiatric service dog","contact.a11y.topic.title-step_two":"Please select the subcategory that applies to your question or situation.","contact.stepper.step_one":"Topic","contact.refund-tax.send.button":"Send","contact.saphir.assistance_dog-psy-usa":"I have a psychiatric service dog","contact.klmcares.assistance_notinlist-freetext":"Please specify your request in the field below (maximum 500 characters).","contact.refund-tax.name":"Name","contact.klmcares.saphircard-number":"FREMEC number","contact.error.filter":"Sorry, there's been a technical error. Please try again later.","contact.klmcares.personal_data-firstname":"First name","contact.saphir.saphircard-number":"FREMEC number","contact.klmcares.advice-subheading":"We recommend that you send us your assistance request at least 48 hours before your departure, so we can process it smoothly.","contact.gdpr.personal-details.dob":"Date of birth (optional)","contact.gdpr.your-request.delete-data.notification.description":"If you only want to delete your account, you can do so by logging in to your account on our website or app.","contact.gdpr.your-request.email-customer.description2":"We have received your request and will aim to process it within one calendar month. If we need more time, we’ll let you know within that timeframe.","contact.gdpr.your-request.email-customer.description1":"Thank you for your request regarding your rights under data protection laws.","contact.gdpr.your-request.email-customer.description4":"Please be aware that we only handle inquiries related to privacy matters.","contact.saphir.assistance_loan-wch":"I require a wheelchair","contact.country.text":"In which country or region were you meant to collect your baggage?","contact.klmcares.main-subheading":"KLM CARES helps you organise your trip and answers your health and assistance-related questions. Fill out the form to request assistance.","contact.gdpr.your-request.email-customer.description3":"If we have further questions regarding your request or need any additional information, we will contact you directly.","contact.saphir.personal_datas-gender":"Gender","contact.saphir.trip_flight-number":"Flight number","contact.gdpr.your-request.delete-data":"Delete your data","contact.dropzone.file-upload.type-file":"This file type is not permitted. Please try again with another file.","contact.klmcares.trip_title":"Your trip","contact.stepper.step_two":"Request","contact.saphir.personal_datas-gender.unknown":"Non-binary","contact.common.submit":"Submit","contact.saphir.personal_datas-loyalty-programm-number":"Frequent flyer number","contact.back":"Back","contact.klmcares.assistance_loan-wch-nomob":"I cannot walk any distance","contact.gdpr.your-request.description":"Select all applicable options related to your data request below.","contact.box.title":"Contact us","contact.gdpr.your-request.email-customer.reference":"Request reference number:","contact.klmcares.assistance_intelectual":"I have a cognitive impairment","contact.saphir.advice-subheading":"We recommend that you send us your assistance request at least 48 hours before your departure, so we can process it smoothly.","contact.saphir.add_document_button":"Add a file","contact.klmcares.trip_PNR-number":"Booking code","contact.saphir.personal_datas-phone":"Phone number","contact.gdpr.your-request.email-customer.regards":"Kind regards,","contact.klmcares.assistance_type_title":"Type of assistance needed","contact.gdpr.personal-details.email.notification":"If you have more than one e-mail address on file with us, please make sure to submit one request per e-mail address.","contact.klmcares.assistance_deaf":"I have a hearing impairment","contact.gdpr.description":"To exercise your rights under applicable data protection laws or to report a data incident, please complete this web form.","contact.greeting-message.unlogged.subtitle":"Find a solution in 3 simple steps.","contact.klmcares.send_NOK":"Sorry, something went wrong... Please submit the form again.","contact.gdpr.your-request.correct-data":"Correct your data","contact.saphir.assistance_personal-wch-batt3":"I have a lithium battery-powered wheelchair","contact.gdpr.your-request.access-data.calls.description":"For each call, please provide the following details:","contact.saphir.assistance_personal-wch-batt1":"I have a dry-cell battery-powered wheelchair","contact.saphir.assistance_personal-wch-batt2":"I have a wet-cell battery-powered wheelchair","contact.klmcares.add_document_button":"Add a file","contact.gdpr.personal-details.title":"Your contact details","contact.saphir.assistance_oxy":"I have respiratory difficulties","contact.saphir.saphircard-member":"I have a Frequent Traveller Medical Card (FREMEC)","contact.gdpr.personal-details.first-name":"First name","contact.common.flying-blue-number.error":"Your Flying Blue number should be 10 to 12 digits long","contact.saphir.required_field":"This is a required field.","contact.gdpr.please-note.contact.description":"this form is not intended for customer service issues, complaints, requests, travel-related inquiries, or booking assistance. For those requests, please reach out to the KLM Contact Centre.","contact.pwd.form.anonymous_yes":"I would like the KLM team to contact me about my message (I understand I need to fill out my contact details below)","contact.klmcares.personal_data-lastname":"Last name","contact.box.phones.a11y.close.button":"Close the pop-up window.","contact.klmcares.wrong.mail_field":"Please enter a valid e-mail address.","contact.pwd.form.mandatory_field":"This field is required","contact.a11y.topic":"You have selected {{topicSelected}}. Click here to change your selection.","contact.saphir.trip_roundtrip":"My request concerns my whole trip","contact.pwd.form.canada_box":"I have feedback about a flight to/from Canada","contact.klmcares.assistance_personal-wch":"I'll travel with my own wheelchair","contact.klmcares.common.delete":"Delete","contact.pwd.form.send_form-nok":"Sorry, something went wrong! Please try again.","contact.saphir.personal_datas-civility":"Gender","contact.gdpr.your-request.email-dpo.subject":"Data request","contact.klmcares.trip_PNR-number-placeholder":"ABC123","contact.saphir.send_NOK":"Sorry, something went wrong... Please submit the form again.","contact.topic.title-step_three":"Our solutions","contact.klmcares.free-text_info":"Please provide additional details so we can more efficiently process your request. For instance, the size and weight of your wheelchair, the type of wheelchair (electric or manual), the breed/weight of your service animal, etc.","contact.klmcares.personal_data-title":"Personal information","contact.gdpr.personal-details.email.hint":"Please use the e-mail address linked to your account or booking(s).","contact.klmcares.button_close":"Back","contact.dropzone.file-upload.instructions":"Drop your files here or browse files on your computer","contact.gdpr.your-request.access-data.claims.specific.claim-nb":"Request reference number","contact.phone.opening-hours.title":"Opening hours ({{timeZone}})","contact.saphir.assistance_loan-wch-nomob":"I cannot walk any distance","contact.flying-blue.login.link":"Log in for personalised support.","contact.saphir.information-text":"All fields marked with an asterisk (*) are mandatory.","contact.box.phones.a11y.more_info":"Find out more","contact.klmcares.trip_airport-arrival":"Arrival city","contact.klmcares.assistance_oxy-provided":"I have my own supplemental oxygen","contact.gdpr.your-request.access-data.claims.specific.claim-nb.hint":"E.g. C-123456","contact.gdpr.your-request.other-right.description2":"Please describe your request in detail","contact.gdpr.your-request.other-right.description1":"You may exercise your right to data portability, object to processing, restrict processing, withdraw your consent, or submit a data-related inquiry.","contact.greeting-message.unlogged.title":"Need help?","contact.klmcares.personal_data-gender.unknown":"Non-binary","contact.gdpr.privacy-policy":"Privacy statement","contact.box.view-all-contacts.link":"Show all contact options","contact.gdpr.personal-details.description":"This information is required to uniquely identify you in KLM's database.","contact.saphir.trip_title":"Your trip","contact.saphir.assistance_oxy-personal":"I want KLM to provide a supplemental oxygen device","contact.gdpr.your-request.other-right":"Exercise another right or ask a data-related question","contact.gdpr.update-booking":"Want to change your booking?","contact.abtest.social_busy.text":"Wait time longer than usual","contact.saphir.button_send":"Send","contact.gdpr.your-request.access-data.calls.description.tel-called":"The phone number that was called","contact.gdpr.your-request.access-data.description":"You can request a copy of the personal data we hold about you. Please indicate which data you want to receive.","contact.refund-tax.notification.text_2":"please visit our dedicated page.","contact.greeting-message.logged":"Hello {{civility}} {{firstName}}, how can we help you?","contact.klmcares.trip_arrival-all":"Arrival city","contact.refund-tax.notification.text_1":"To review the conditions for refunding the advance collection of the increased Airline Ticket Solidarity Tax (TSBA),","contact.saphir.wrong.mail_field":"Please enter a valid e-mail address.","contact.a11y.subtopic":"You have selected {{subTopicSelected}}. Click here to change your selection.","contact.refund-tax.ticket-number":"Ticket number","contact.pwd.form.receiving_email-address":"mail.accessibilite.accessibility.ca@airfrance.fr","contact.saphir.assistance_intelectual":"I have a cognitive impairment","contact.klmcares.assistance_dog-blind-deaf":"I have a service dog","contact.klmcares.trip_departure_all":"View all departure airports","contact.gdpr.personal-details.email.important-note":"Important:","contact.klmcares.error_field_selection":"please select one of the following options","contact.refund-tax.email.error":"Please enter a valid e-mail address","contact.gdpr.subtitle":"Data subject rights form","contact.pwd.form.email-adress-placeholder":"eg: mail@mail.com","contact.dropzone.file-upload.maximum-size":"Your file should not exceed 3 MB.","contact.pwd.form.submit_button":"Submit","contact.saphir.receiving_email-adress":"KLMCares@klm.com","contact.gdpr.personal-details.fb-num":"Flying Blue number (optional)","contact.saphir.button_close":"Back","contact.saphir.trip_arrival-all":"Arrival city","contact.refund-tax.notification.title":"Airline Ticket Solidarity Tax (TSBA)","contact.refund-tax.departure-date":"Departure date","contact.klmcares.email.answer_yes":"Yes","contact.gdpr.update-booking.description":"You can make changes to your booking at any time via My Trip on our website or app.","contact.gdpr.update-booking.link":"Go to My Trip","contact.gdpr.your-request.access-data.claims":"Feedback or requests (past/ongoing)","contact.gdpr.your-request.report-incident-data.description2":"Please describe the incident in detail","contact.saphir.personal_datas-gender.female":"Female","contact.saphir.assistance_dog-blind-deaf":"I have a service dog","contact.klmcares.required_field":"This is a required field.","contact.abtest.phone_notbusy.text":"Wait time < 15 mins","contact.saphir.assistance_personal-wch":"I'll travel with my own wheelchair","contact.klmcares.personal_data-loyalty-programm":"Frequent flyer programme","contact.main_title":"Need Help?","contact.gdpr.your-request.report-incident-data":"Report an incident with your data","contact.saphir.free-text_info":"Please provide additional details so we can more efficiently process your request. For instance, the size and weight of your wheelchair, the type of wheelchair (electric or manual), the breed/weight of your service animal, etc.","contact.saphir.assistance_loan-wch-nostand":"I can walk short distances and go up and down stairs","contact.saphir.assistance_dog":"I'll travel with a trained service dog","contact.other.option_title":"Need more help?","contact.gdpr.your-request.access-data.claims.specific":"I want to receive information about a specific claim","contact.pwd.form.first_name":"First name","contact.saphir.message_max":"Please specify your request in the field below (maximum 500 characters).","contact.klmcares.trip.title":"Your trip","contact.gdpr.your-request.access-data.calls.description.tel-used":"The phone number you used to call us","contact.gdpr.your-request.access-data.claims.all":"I want to receive a copy of all request on record","contact.klmcares.information-text":"All fields marked with an asterisk (*) are mandatory.","contact.gdpr.your-request.access-data.various":"Account data, events, flight history, Flying Blue data","contact.gdpr.submit.success.notification.title":"Request successfully submitted!","contact.refund-tax.mail.agent.subject":"Solidarity tax refund {{pnrDate}}","contact.refund-tax.ticket-number.hint":"e.g. 0741234567890","contact.klmcares.trip_flight-number":"Flight number","contact.saphir.assistance_personal-wch-manual":"I have a manual wheelchair","contact.saphir.trip_flight-date":"Flight date","contact.saphir.email.answer_no":"No","contact.gdpr.submit.success.notification.description":"We will verify your identity, process your request, and notify you of the outcome by e-mail. We aim to respond within one calendar month, but if we require more information or additional time, we will inform you by e-mail.","contact.saphir.error_field_selection":"please select one of the following options","contact.gdpr.your-request.access-data.claims.specific.claim-nb.add":"Add another request","contact.gdpr.your-request.delete-data.description":"You can request the deletion of your personal data.","contact.gdpr.your-request.correct-data.notification.description1":"Want to update your personal details in your booking? Please go to My Trip on our website or app, or reach out to the KLM Customer Contact Centre.","contact.pwd.form.comment.txt":"Message","contact.pwd.form.wrong_email-validator":"Please enter a valid e-mail address","contact.saphir.assistance_notinlist-freetext":"Please specify your request in the field below (maximum 500 characters).","contact.gdpr.your-request.report-incident-data.description1":"If you suspect that your personal data has been misused or compromised, please report the incident below.","contact.refund-tax.error.field-required":"This field is required","contact.klmcares.dropzone.file-upload.maximum-size":"Your file should not exceed 3 MB.","contact.gdpr.your-request.access-data.calls.notification.title.description":"Recorded phone calls are retained for a maximum of 3 months.","contact.klmcares.assistance_loan-wch-nostand":"I can walk short distances and go up and down stairs","contact.saphir.personal_datas-email-address":"E-mail address","contact.gdpr.your-request.email-customer.description5":"Thank you for your patience and understanding.","contact.klmcares.message_max":"Please specify your request in the field below (maximum 500 characters).","contact.klmcares.personal_data-loyalty-programm-button":"Add a frequent flyer account","contact.gdpr.your-request.access-data.calls.description.time":"The date and time of the call","contact.saphir.trip_departure_all":"View all departure airports","contact.saphir.trip_airport-departure_placeholder":"Departure city","contact.klmcares.trip_PNR":"I have already booked a flight","contact.saphir.email.answer_yes":"Yes","contact.saphir.main-subheading":"KLM CARES helps you organise your trip and answers your health and assistance-related questions. Fill out the form to request assistance.","contact.welcomepass.send_form-ok.link.text":"Back to homepage","contact.saphir.trip_airport-departure":"Departure city","contact.saphir.trip_PNR":"I have already booked a flight","contact.klmcares.assistance_loan-wch":"I require a wheelchair","contact.refund-tax.ticket-number.format-error":"Please enter a valid ticket number","contact.gdpr.your-request.email-dpo.customer-information":"Customer information","contact.klmcares.trip_roundtrip":"My request concerns my whole trip","contact.klmcares.assistance_blind":"I have a visual impairment","contact.gdpr.personal-details.email":"E-mail address linked to your account","contact.klmcares.personal_data-gender.female":"Female","contact.flying-blue.login.description.text":"Based on your Flying Blue status, enjoy a personalized service to manage your booking.","contact.klmcares.message_counter":"0/500","contact.saphir.trip_roundtrip-no":"My request concerns only one part of the trip (specify which one below)","contact.dropzon.file-upload.maximum-file":"You can upload maximum 6 files. Please try again.","contact.ato.opening-hours.title":"Opening hours (local time)","contact.saphir.personal_datas-gender.male":"Male","contact.klmcares.personal_data-civility":"Gender","contact.country.error":"Sorry, there is no baggage assistance phone number available. Please try again by selecting your country or region of departure. You can also report delayed or damaged baggage by completing the steps in the form above.","contact.refund-tax.pnr-number.hint":"e.g. ABC123","contact.pwd.form.email_address":"E-mail address","contact.dropzone.file-upload.maximum-file":"You can upload maximum 6 files. Please try again.","contact.gdpr.your-request.access-data":"Access your data","contact.pwd.form.last_name":"Last name","contact.saphir.assistance_loan-wch-nostrairs":"I can walk short distances but can't climb stairs","contact.klmcares.button_send":"Send","contact.gdpr.your-request.email-dpo.customer-request":"Customer request","contact.phone.languages.title":"Languages","contact.saphir.personal_datas-loyalty-programm":"Frequent flyer programme","contact.klmcares.main-display-title":"KLM CARES health and assistance request","contact.refund-tax.pnr-number":"Booking reference","contact.phone.flying-blue-text":"As a Flying Blue member, you have exclusive access to this phone number.","contact.saphir.assistance_type_title":"Type of assistance needed","contact.pwd.form.send_form-ok":"Your message has been sent.","contact.saphir.button_continue":"Continue","contact.klmcares.receiving_email-address":"KLMCares@klm.com","contact.refund-tax.pnr-number.format-error":"Please enter a valid booking reference","contact.phone.opening-hours.today":"Today","contact.gdpr.your-request.email-customer.signature":"KLM Privacy Office","contact.klmcares.email.answer_no":"No","contact.klmcares.message_title":"Your message","contact.refund-tax.page-title":"Solidarity tax refund","contact.gdpr.please-specify":"Please specify your request","contact.klmcares.assistance_personal-wch-manual":"I have a manual wheelchair","contact.flying-blue.login.text":"Log into your Flying Blue account","contact.abtest.phone_busy.text":"Wait time > 40 mins","contact.klmcares.assistance_oxy":"I have respiratory difficulties","contact.topic.title-step_two":"How can we help you?","contact.saphir.message_title":"Your message","contact.refund-tax.surname":"Surname","contact.klmcares.trip_roundtrip-no":"My request concerns only one part of the trip (specify which one below)","contact.refund-tax.request_ko":"Sorry, something went wrong while processing your request. Please try again later.","contact.gdpr.your-request.access-data.specific-data":"Specific data","contact.refund-tax.pnr-ticket.notification":"If you are traveling with multiple people under a single booking reference, you only need to provide one ticket number to submit your refund request.","contact.gdpr.description.please-note":"Please note:","contact.gdpr.your-request.delete-data.notification.link":"Log in to my account","contact.klmcares.personal_data-loyalty-programm-number":"Frequent flyer number","contact.gdpr.your-request.email-customer.title":"Dear customer,","contact.klmcares.trip_flight-date":"Flight date","contact.refund-tax.notification.description":"Check if you're eligible for a refund on the increased TSBA.","contact.gdpr.your-request.privacy-policy.notification.description1":"We process all requests in accordance with the law. However, some requests may be denied for legal or legitimate reasons, depending on the rights you are seeking to exercise.","contact.gdpr.your-request.privacy-policy.notification.description2":"Data provided in this form and in relation to your request is processed by KLM to manage and track your request. It is accessible to the KLM Privacy Office and relevant teams. Data is retained for as long as needed to process the request, plus the applicable statute of limitations.","contact.refund-tax.mail.customer.subject":"Solidarity tax refund","contact.klmcares.trip_airport-departure_placeholder":"Departure city","contact.gdpr.your-request.privacy-policy.notification.description3":"To learn more about your rights and any legal exceptions, please consult our privacy statement.","contact.common.delete":"Delete","contact.refund-tax.description":"Please complete all the fields below so we can process your refund request as quickly as possible.","contact.gdpr.your-request.privacy-policy.notification.link":"Go to privacy statement","contact.topic.title-step_one":"What do you need help with?","contact.saphir.assistance_notinlist":"I require mobility assistance that is not listed above"}